We offer a lot of stuff
If you want a personalized list of services with an offer, don’t hesitate to contact us.
Our services in numbers
Brainerd lakes area – IT Operations Lead
IT Project Manager / Major Incident Manager / Agile Release Engineer / Scrum Master
Versatile ITIL professional with lead experience supporting high performance technology and enterprise systems. Proven accomplishments analyzing, designing, scheduling and implementing high value IT solutions and disaster recovery rehearsals. Contributes to business development documentation and training Incident Managers. Consistent focus at reducing time to restoration, plus prevention. At Ameriprise Financial, Best Buy, Wells Fargo, UCare, managed mission-critical enterprise system support involving release of projects, change implementation and major incident restoration. Consistently surpassed corporate, client and user expectations. Can make a strong impact by:
+ Planning and delivering complex project release calendars within tight time and budget constraints, while ensuring concise documentation with understanding of specifications and approval by all stakeholders.
+ Providing superior customer service and best-in-class facilitation, connection support, and interpretation of technical impact to business needs through understanding of platforms and applications across all technologies.
+ Implementing and maintaining 24/7 platform status engagement with leadership; escalating to seniors when business knowledge and extensive system support is needed.
+ Developing and aligning training solutions to client and user needs to suit team growth and change.
A curious innovator, astute analyst, intuitive problem solver, futuristic strategist, trusted business partner and persuasive communicator.
+37
Different services
we provide
+12
Service packages to choose from
Services
01.
Advertising
I have managed several social media marketing campaigns as technology evolved. From simple social meet ups to elaborate theatrical productions.
02.
Architecture
Service Management Architecture credits from Intuit and a PDU certification 2005
03.
Design
Growing up designing HTML, CSS I’m learning the modern AI focused toolset.
04.
Fashion
My heart is stuck in 1860 fashion. I sew bloomers, skirts, appendage warmers and the occasional Victorian Wedding Dress Coat.
05.
Film Making
A skill I have been waiting to use. Given the modern AI toolset, all my screen book dreams could be a reality.
06.
Software
Currently learning the new round of Ai tools. I am conversant in SQL and able to decipher code when I need to. I have had classes in Java and Python.
07.
Hardware
I got into computers not realizing the hardware would truly change so far in my lifetime. I underestimated a lifetime. I still enjoy building my computers but have expanded to restoring furniture.
08.
Frontend Developing
Crafting a user experience mock up, follow through and evaluation are in my wheelhouse but not a common detail
09.
Backend Developing
I enjoy working as a project manager or scrum master or release engineer coordinating the output work from back end developers.
10.
Video games
I have not participated in video game design. I am prone to board games with 3-5 people.
11.
Branding
I have taken Marketing and Public Relations classes at Takoda Institute. I have executed successful marketing campaigns resulting in community members advertising back to me unknowingly.
12.
Publishing
Publishing is new to my world. I have kept a lot of plans in preparation but have not spent time sharing with the world.
Need help?
Life is complicated. Technology doesn’t need to be. Let me help. You don’t need to go it alone.